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Contacts
Internet Activation Center (IAC)
# Internet Activation Center (IAC)
**Phone:** 844-617-9486, Option 1
## When to Call IAC
- Questions about ATA configuration on business installs
- Clarification on work order details (e.g., whether to use ONT phone port vs ATA)
- General activation support
Key Contact Numbers
# Key Contact Numbers for Fiber Technicians
| Contact | Phone Number | Purpose |
|---------|-------------|---------|
| IAC (Internet Activation Center) | 844-617-9486, option 1 | Internet activation questions |
| Fidium Troubles Direct | 833-810-9236 | Issue escalation |
| Dispatch | 866-925-8962 |...
Key Support Phone Numbers
# Key Support Phone Numbers
| Department | Phone Number | Notes |
|------------|--------------|-------|
| IAC (Internet Activation Center) | 844-617-9486 | Press Option 1 |
| Fidium Troubles Direct Line | 833-810-9236 | |
| Dispatch | 866-925-8962 | |